The stereotypical image of the introvert is hardly complementary.  Unfortunately, there is a tendency to overlook such individuals, not just at the application stage of the process, but also in the workplace itself. In the majority of corporations, quiet equates to unfriendly, unengaged and, even in some cases, standoffish; with the individual left feeling as if their reticence is somehow contagious, and at odds with the corporate culture. 

Yet if the workplace comprises only of blustery Barbaras alone, no one will be able to get a word in edgeways; or, for that matter, will the vital listening skills be readily available to acknowledge the merit in extrovert ideas, and reflect on their suitability for purpose. 

Moreover, introverts bring a variety of skills to the table that prove invaluable even in more traditionally extrovert professions, such as Sales. This is where shyer Sandras definitely come into their own.

Although extroverts will inevitably flourish in these roles, listening skills are just as imperative for ensuring client satisfaction continues; a key trait that introverts possess in abundance to the benefit of a firm.  It can be all too easy to let age-old stereotypes do the talking-and let highly skilled candidates fall through the net.  

Even in cases where an introverted candidate may not be the best suited to the role they applied for, an astute manager will have a crystal clear overview of all aspects of the business, and consider whether another part of the business might benefit from an introvert’s talents instead.

Of course, attracting top talent  is only half of the story; the actions taken to retain employees is just as crucial, if not more so-with many a hiring headache averted by ensuring the needs of staff are considered, accommodated and accounted for. 

With the above in mind, here’s 5 key ways to put your people at the top of your agenda-and earn their loyalty long-term.

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